August Turak hosted a special leadership development session for the sales team at CapStone Bank in Raleigh, NC on May 17th, 2011. Exuding a tough business demeanor, Turak insisted: “95% of our rationality is used to make justifications for our emotional decisions.” Through stories and case studies, Turak provided 5 basic steps to begin changing our reactive knowledge into proactive behavior.
“Mr. Turak was on target in emphasizing the point of differentiation for our Bank should center around an unrelenting focus on proactively nurturing our clients and adding value that far exceeds the financial products we offer. He provided a profound reminder that helping our clients succeed is simply why we exist”, reflected Steven R. Ogburn, President and CEO.
CapStone Bank caters to small and medium size businesses and professionals in the Raleigh, NC area. CapStone’s team of experienced bankers is committed to delivering consistently exceptional service while providing customers with reliable business solutions. Discover the many ways that CapStone Bank can simplify your banking while helping you maximize your financial potential.
Solid Products – Stellar Service – Sage Advice
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